Returns & Exchanges
At NOWOŚCI, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Our streamlined process ensures that your refund or exchange is handled quickly and professionally.
Initiate Your Return
Log into your account or visit our returns portal to select the items you wish to send back and receive a return authorization number.
Pack Your Items
Carefully place the items in their original packaging, ensuring all labels are attached and the products are in their original condition.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing