Frequently Asked Questions
Everything you need to know about shopping with NOWOŚCI.
How long does shipping take?
Standard domestic shipping typically takes 2-4 business days. International delivery times vary by destination, usually ranging from 5 to 10 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
Which payment methods do you accept?
NOWOŚCI accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At NOWOŚCI, we are committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly packaging to minimize our environmental footprint.